Care Instructions
To preserve the beauty and integrity of your embroidered piece:
• Machine wash cold on a gentle cycle
• Wash with like colors
• Use mild detergent
• Do not bleach
• Lay flat or hang to air dry
• Warm iron on reverse side if needed (avoid direct heat on embroidery)
Because embroidery threads are delicately stitched into natural cotton, gentle care will help maintain their raised texture and refined finish for years to come.
Treat with care, and your piece will remain a beautiful part of your home for seasons to come.
Shipping & Returns
Processing Time
Each Linen & Loom piece is made to order.
Please allow approximately 7-10 business days for embroidery and preparation prior to shipment.
You will receive tracking information as soon as your order ships.
Orders ship from our PA or FL studio.
Shipping times vary based on destination and carrier selection at checkout.
Returns & Exchanges
Because each piece is custom embroidered specifically for you, we do not accept returns or exchanges on personalized items.
However, if there is an error due to our workmanship or your item arrives damaged, please contact us within 5 days of delivery. We are committed to making it right.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 8am until 5pm est.